PRIVACY POLICY
Effective Date: April 1, 2019
This Privacy Policy outlines The Arizona Country Club’s (“the Club”) current policy on personal information concerning members and consumers and covers the operations of our fitness club, business development, and use of our website. By using the Club’s services, website, facilities, products, tools, or resources, you agree to the terms of this Privacy Policy. You may refuse or withdraw your consent at any time; however, we may not then be able to provide you with our full range of products and services. You may not use our website, products, or services if you do not agree to the Privacy Policy. This policy may change from time to time. Your continued use after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. In the following Privacy Policy, we provide you with information regarding: 1. Personal Information We Collect 2. How We Use and Share Your Personal Information 3. Our Use of Your "Cookie" Information on our Website 4. Access and Correction of your Personal Information 5. Security of Your Personal Information 6. Retention of your Personal Information 7. Changes to this Privacy Policy 8. How to Contact Us
We encourage you to read this whenever you visit the Club or website, since we may change this policy from time to time. A copy of the current policy is always posted at WEBSITE OR OTHER PLACE AVAILABLE. Consent BY SUBMITTING YOUR PERSONAL INFORMATION TO US, YOU ARE CONSENTING TO THE PROCESSING OF YOUR PERSONAL INFORMATION IN THE UNITED STATES OR IN ANY OTHER COUNTRY AND TO OUR USE OF YOUR PERSONAL INFORMATION AS SET FORTH IN THIS PRIVACY POLICY. IF YOU ARE SUBMITTING PERSONAL INFORMATION OF THIRD PARTIES TO US, YOU WARRANT AND REPRESENT YOU HAVE THEIR CONSENT TO PROVIDE THEIR PERSONAL INFORMATION TO US AND WILL HOLD US HARMLESS FROM AND AGAINST CLAIMS BY SUCH INDIVIDUALS RELATING TO OUR PROCESSING AND USE OF SUCH PERSONAL INFORMATION WITHIN THE TERMS OF THIS PRIVACY POLICY. 1. Personal Information We Collect
In general, you can browse non-password protected portions of our website without telling us who you are or revealing any personal information about yourself, except for our collection of "cookies" as described in Section 3. We may collect personal information from you on our website or through any other digital or personal communication with you. Information collected by us is voluntarily provided by you and may be integrated with other information you have provided upon signing up for a membership at the Club. Our website may also collect general information about your technology interface or preferences (such as the type of browser used or the files requested). Some of the information described below is mandatory for the performance of certain services, and if not entered, you may not be able to utilize or participate in some of our online services or features. The information we may collect through your use of the website may include, but is not limited to: Your contact information to create an online account, such as your first name, last name, phone number, and email address; Your profile username and password to enter password-protected portions of the website; Your transaction history relating to the use of the Club, purchase of certain products or other information you wish to share with us and integrate with the website; Membership-related information, such as your home address and membership number; Fitness-related information provided in the membership process, such as your height, weight, general fitness-related goals, or other information helpful to achieving your fitness goals; Information regarding training sessions, classes, or other information regarding your utilization of services at the Club; Correspondence with your personal trainer or the Club regarding your activity; Various account information related to your membership to allow you to update credit card, bank account, other payment information, or any other information regarding your profile; Computer data or files, often called "cookies," which may be sent by your web browser and stored on an individual computer to allow our server to "recognize" you through the navigation of the website and for us to credit your account for various online transactions; and Your IP address to measure our website traffic and to help provide a more personalized experience. 2. How We Use and Share Your Personal Information We will use your personal information to provide the services we offer on the website, including:
Processing and updating your membership information, including personal information you provide, credit card information, or other electronic payment processing; Processing your billing information, which may be contracted to a third party payment processing vendor; Contacting you regarding services you have engaged in or with, including personal training or collection efforts; Providing you with information regarding the Club; Conducting marketing and research, through direct surveys to you; Providing you with information you have requested from us or trainers you have used; Developing and displaying content and advertising tailored to your interests and preferences; Sending you electronic communications you have requested, such as text messages and emails; Providing assistance with your fitness goals, such as encouragement on workouts, training schedules, recommended dietary changes, and other information to help you reach your fitness goals; and Contact you regarding updates or to provide administrative notices to you. Additionally, you may choose to share personal information with personal trainers or other members to assist you in evaluating your activities and goals. While we try to be selective in working with third parties, we are not responsible for their use of your personal information. Where payments are involved, we must release your credit card information to credit card authorization service providers and associated banks to process your payment for purchases, returns or refunds. We may transfer to our online service providers personal information you provide to us so that these parties may store and process your personal information. Except as described herein, we will not give or sell your personal information to any other party for its use in marketing or solicitation. Additional Disclosures We may also disclose personal information in any of the following circumstances: (1) in response to a subpoena, search warrant, court order, or other legal process or request, or as may otherwise be required by applicable law or regulation; (2) to protect and defend our rights or property or those of suppliers, related entities, affiliates, business partners, or others; or (3) as we, in our sole discretion, believe is appropriate under exigent circumstances in response to a perceived threat to the personal safety, property, or rights of any other person or organization. In addition, since member information is a business asset, in the event we are reorganized or sold to or merged with another company, we may sell, assign, or transfer your personal information to a purchaser of all or substantially all of our business assets, or to an affiliate, as applicable.
3. Our Use of Your "Cookie" Information A "cookie" is a small data file stored on your web browser or on your mobile device that allows us to recognize your computer or mobile device when you visit our website by associating identification numbers with other user information you have provided us. Some cookies will remain on the hard drive of your computer or mobile device for the duration of your browser or user session, while others will remain until deleted by you. You may also be able to configure your computer or mobile device to limit the collection of these "cookies," but that limitation may also limit our ability to provide all the services or functionality of the website. In collecting and maintaining cookie-based information or other information collected directly from your mobile device, such as your geolocation, we are able to: Provide you with access to your user preferences, and sign-in on approved devices; Identify your internet provider, page views and other information regarding utilization of the website; Gather other web analytics information related to your and other users' use and navigation of the website; Provide you with relevant content, including advertisements and other offers from third parties; Aggregate cookie data across all users to track overall visitor traffic patterns and provide this aggregated information to vendors, potential advisors, business partners, new agencies, or other parties to identify interests or plan for technical infrastructure requirements; Conduct advertising based on your use of the website; and Otherwise provide improvements and enhancements to the website. 4. Access and Correction of your Personal Information We strive to maintain the accuracy and integrity of the personal information in our databases and to keep that information up-to-date. We encourage you to promptly update your personal information if it changes. You may request a copy of the personal information we have about you. We will respond to reasonable requests within the time limits established by applicable law or within a reasonable time if no time limit is established by applicable law. For your protection, we may ask you for additional information to verify your identity. In most cases, we will provide the information you request and correct or delete any inaccurate personal information you discover. We reserve the right, however, to limit or deny your request to the extent permitted by applicable law if: (1) the disclosure may be a threat to the personal safety, property, or rights of
any other person or organization; (2) the disclosure may lead to a violation of applicable laws or regulations; or (3) where you have failed to provide sufficient evidence to verify your identity. Opting Out or Unsubscribing You may opt out of certain collections of cookies or other web-based enhancements, including geolocation data collection, by changing your browser settings and restricting the transmission of certain information. Your limitation of the collection of this information, however, may disable our ability to provide you with the most relevant products or information. To unsubscribe from our emails or other communication from us, you may follow the "unsubscribe" link at the bottom of the email or sign onto your account and change your email settings. 5. Security of Your Personal Information We take reasonable precautions and have implemented managerial and technical procedures to try to protect the security of data and information, including personal information. However, we cannot guarantee against any loss, misuse, unauthorized disclosure, or alteration or destruction of data or personal information. You provide your personal information to us at your own risk. You acknowledge that: (1) there are security and privacy limitations in computer systems and on the Internet which are beyond our control; (2) the security, integrity, and privacy of any and all information and data exchanged between you and us through electronic means, including personal information, cannot be guaranteed; and (3) any such information and data, including personal information, may be viewed or tampered with by a third party while such information or data is being used, transmitted, processed, or stored. We collect, maintain, utilize and disclose your information only as required by law and as described in this Privacy Policy. 6. Retention of Your Personal Information We keep your personal information only as long as we need it for the purposes for which it was originally collected (or to which you have subsequently consented) or for other legitimate purposes (such as regulatory compliance), or as permitted by applicable law. 7. Changes to our Privacy Policy We reserve the right to modify this Privacy Policy, completely or in part, at any time and without notice. You expressly waive any right to receive notice of such modifications. You should check OUR WEBSITE OR OTHER LOCATION POLICY WILL BE AVAILABLE frequently to identify modifications of the Privacy Policy that may be of interest to you. Any use of services or the website following the date on which we implement changes to this Privacy Policy constitutes your acceptance of all such changes. 8. How to Contact Us
For further information or enquiries regarding your personal information (including to request access to or correction of your personal information or to make a privacy complaint), please contact our Data Protection Officer at: CONTACT INFO